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Elite Kitchen Supply 20-Cup Automatic Espresso Machine with Touchscreen, 8 Drink Options, Black ETL | Home & Commercial Coffee Maker with Milk Frother, Dual Heating System, Programmable Brewing

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$948.00

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  • Brew up to 20 cups effortlessly for parties or busy mornings.
  • Intuitive touchscreen simplifies selecting from eight drink options.
  • Enjoy café-quality espresso, lattes, and cappuccinos at home.
  • ETL certified for safety and reliability in your kitchen.
  • Sleek black design complements any countertop decor.

What Works

  • ✓Eight drink options for varied menus.
  • ✓Intuitive touchscreen reduces training.
  • ✓Dual water system for flexible installation.

What Doesn't

  • ✗Warranty only one month on labor.
  • ✗Warranty excludes food trucks, trailers, residential, built-ins.
  • ✗Capacity discrepancy (20 vs 12 cups) needs clarification.

Category espresso-machines

Brand Elite Kitchen Supply

6/10

Our Score

Best For

Small offices or break roomsCafes with limited counter spaceRestaurants needing espresso variety

Elite Kitchen Supply 20-Cup Automatic Espresso Machine Review — Review

The Elite Kitchen Supply 20-Cup Automatic Espresso Machine targets commercial settings like offices, cafes, and restaurants that need high-volume espresso drinks. It offers eight programmable options including espresso, cappuccino, latte, and more through a touchscreen interface. The machine features a dual water system with a built-in tank and external bottle connection, plus a top-mounted bean hopper and waste drawer. Rated at 1350W (with a table-specified 1650W), it carries ETL certification for commercial use. However, its warranty is limited: one year on parts and only one month on labor, and it explicitly excludes food trucks, trailers, and residential installations.

Product Overview

This espresso machine measures 8 inches deep, 10 inches wide, and 15 inches high, with a weight of 15.5 pounds. The table lists a 12-cup capacity while the manufacturer claims 20 cups daily, creating uncertainty. We suggest verifying capacity with the seller. It uses ground coffee with a basket filter, operating fully automatically via buttons or touchscreen. The included components are just the coffee maker; additional accessories may be needed for milk frothing or water connection. The dual water system allows flexible placement, and the up-warmer function keeps cups warm. Given the lack of user reviews, performance claims rely solely on manufacturer statements. The machine is recommended for commercial use, but the warranty restrictions limit its suitability for mobile or residential settings. The wattage discrepancy (1350W vs 1650W) should be clarified before purchase.

Key Features

Eight Programmable Drinks

  • ✓Espresso, ristretto, americano, cappuccino, latte, long espresso, flat white, and cortado.
  • ✓One-touch selection via high-resolution touchscreen interface.
  • ✓Customizable settings for each drink type.

Touchscreen Interface

  • ✓Intuitive menu system for easy operation.
  • ✓High-resolution display for clear drink selection.
  • ✓Reduces training time for staff.

Dual Water System

  • ✓Built-in water tank for standalone use.
  • ✓External water bottle connection for continuous supply.
  • ✓Flexible installation in various commercial spaces.

High Volume Capacity

  • ✓Top-mounted bean hopper holds ample beans.
  • ✓Spacious waste drawer for used grounds.
  • ✓Designed for 20 cups daily (manufacturer claim) or 12 cups (spec sheet).

Commercial-Grade Build

  • ✓ETL certification for commercial environments.
  • ✓120VAC/60Hz power with 1350W (or 1650W) rating.
  • ✓Up-warmer function to preheat cups.

Build & Materials

The Elite Kitchen Supply espresso machine uses a compact, countertop-friendly design measuring 8"D x 10"W x 15"H, weighing 15.5 pounds. Its construction appears suited for light commercial use, with a button and touchscreen interface that simplifies drink selection. The top-mounted bean hopper and waste drawer facilitate easy refilling and cleaning.

The dual water system includes an internal tank and an external bottle connection, adding flexibility for locations without direct plumbing. The included up-warmer plate keeps cups warm. However, the limited warranty (1 year parts, 1 month labor) and exclusion of certain settings raise concerns about long-term reliability. The lack of user reviews makes it hard to assess durability.

Pros and Cons

What Works

  • ✓Eight drink options for varied menus.
  • ✓Intuitive touchscreen reduces training.
  • ✓Dual water system for flexible installation.
  • ✓Compact footprint fits countertops.
  • ✓ETL certified for commercial use.
  • ✓Up-warmer function keeps cups warm.

What Doesn't

  • ✗Warranty only one month on labor.
  • ✗Warranty excludes food trucks, trailers, residential, built-ins.
  • ✗Capacity discrepancy (20 vs 12 cups) needs clarification.
  • ✗Wattage spec conflict (1350W vs 1650W).
  • ✗No user reviews available to verify performance.
  • ✗Only basic coffee maker included; no frother or extras.

The Verdict

6

The Elite Kitchen Supply 20-Cup Espresso Machine offers a promising feature set for commercial environments: eight drink options, a touchscreen interface, and dual water connectivity. However, conflicting specifications and a restrictive warranty limit its appeal. The lack of user reviews makes it a gamble. Buyers should verify capacity and wattage with the seller and ensure the warranty covers their intended use. It may suit light-duty commercial settings that prioritize drink variety over long-term reliability.

Who Is This For?

Small offices or break rooms

Offers multiple drink options in a compact footprint.

Cafes with limited counter space

Dual water system and up-warmer add flexibility.

Restaurants needing espresso variety

Eight programmable drinks cover common menu items.

Price vs Value

What You Get

  • Eight drink presets with touchscreen control.
  • Dual water system for flexible placement.
  • Compact commercial-grade build with ETL certification.

What You Pay

$948.00 full price

The price reflects its commercial orientation, but the short labor warranty and specification conflicts lower the value. Consider alternatives with more transparent specs and longer coverage.

Shipping & Returns

Trial Period
Not specified
Shipping
Standard Amazon shipping likely applies
Returns
Amazon's standard return policy, but check seller-specific terms
Warranty
1 year parts, 1 month labor

Frequently Asked Questions

What is the actual capacity: 20 cups or 12 cups?
The manufacturer claims 20 cups daily, but the specification sheet lists 12 cups. We recommend contacting Elite Kitchen Supply for clarification before purchasing.
Is this machine suitable for home use?
The warranty explicitly excludes residential addresses, and the machine is recommended for commercial use. It may not be ideal for home kitchens.
Does it include a milk frother?
No milk frother is listed as an included component. You may need to purchase one separately for cappuccinos and lattes.
What is the warranty coverage?
The warranty covers parts for one year and labor for only one month. It does not cover food trucks, trailers, boats, residential addresses, islands, or built-in decorations.
Can I use it with a water bottle instead of a tank?
Yes, the dual water system supports both a built-in tank and an external water bottle connection.
Is it easy to clean?
The top-mounted bean hopper and waste drawer simplify access. However, no specific cleaning instructions are provided in the specs.

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Product Specifications

Coffee Maker Type Drip Coffee Machine
Specific Uses Commercial
Operation Mode Fully Automatic
Wattage 1650 watts (manufacturer states 1350W)
Voltage 120 volts
Human Interface Buttons, Touchscreen
Coffee Input Type Ground Coffee
Filter Type Basket
Capacity 12 cups (manufacturer claims 20 cups daily)
Dimensions (D x W x H) 8"D x 10"W x 15"H
Weight 15.5 pounds
Included Components Coffee Maker
Model Name 20-Cup
Model Number 20-Cup
Special Features Up-warmer Function
Power Rating 1350W (manufacturer) / 1650W (spec sheet)
Certification ETL
Warranty 1 year parts, 1 month labor

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