Special Subscribe To Get Notified For Discounts! Register Now

Hands-On Reviews
Tested Shot by Shot
Honest Rankings

Jura GIGA 10 Automatic Espresso Machine Diamond Black Bundle - Water Stabilizer, Milk System Cleaner, Cleaning Tablets, Milk Containers, Capresso Coffee Bean

6

$5,499.00

In stock

Check Amazon Price
  • Brew two espresso cups simultaneously with the dual spout system for efficiency.
  • Included water stabilizer ensures optimal water hardness for consistent flavor extraction.
  • Milk system cleaner mini-tabs keep the frother hygienic for perfect milk foam every time.
  • Programmable coffee strength and temperature allow you to customize each cup to taste.
  • The large-capacity bean hopper lets you brew multiple rounds without refilling.

What Works

  • ✓Extensive beverage menu covering 35 hot and cold options.
  • ✓Parallel brewing capability saves time for multiple drinks.
  • ✓Intuitive touchscreen interface with customizable recipes.

What Doesn't

  • ✗Very high price tag ($5,499) may exceed most budgets.
  • ✗Multiple reviewer reports of reliability issues and breakdowns.
  • ✗Poor customer service experience according to several reviews.

Category espresso-machines

Brand Jura

6/10

Our Score

Best For

Wealthy coffee enthusiasts who value convenienceHouseholds or offices with multiple coffee drinkersTech-savvy users who enjoy customizing drinks

Jura GIGA 10 Review — Premium Automatic Espresso Machine with 35 Review

The Jura GIGA 10 is a fully-automatic espresso machine designed for coffee enthusiasts who demand both convenience and quality. It occupies the top tier of Jura's lineup, offering a staggering 35 beverage specialties including hot and cold brew options. Its standout features include a 6.7-inch touchscreen interface, 3D Brewing Technology, and the ability to prepare two drinks simultaneously. Priced at $5,499, it targets buyers who want a premium, hands-off experience and are willing to invest heavily in their daily coffee ritual. However, early reviews indicate mixed reliability and customer service concerns, making it a high-risk but potentially rewarding purchase.

Product Overview

The GIGA 10 comes finished in diamond black with a weight of 49.12 pounds according to specifications, though the manufacturer lists 40 pounds. It features a large 6.7-inch Panorama Coffee Panel touchscreen that simplifies navigation through its extensive menu. The machine uses whole beans (not capsules) and includes a conical burr grinder. Its water tank capacity is 10 ounces, which is on the smaller side but typical for plumbed-in models or those used for consecutive drinks. The bundle includes a water stabilizer, milk system cleaner, cleaning tablets, milk containers, and Capresso coffee beans. The machine supports parallel preparation, allowing two different drinks to be made at once, and includes intelligent preheating to ensure optimal extraction temperature. For cold beverages, it employs a Cold Extraction Process and Pulse Extraction Process for freshness. Cleaning is automated but requires regular maintenance; the machine includes a reusable filter. The user interface is intuitive, though some reviewers note a learning curve for customizing drinks. Dimensions are not provided in the specs, but its footprint is substantial, likely requiring dedicated counter space.

Key Features

35 Beverage Specialties

  • ✓Offers a wide range from espresso to latte macchiato, plus cold brew options.
  • ✓Includes hot and cold recipes, each adjustable via the touchscreen.
  • ✓Pre-programmed recipes can be customized by long-pressing the drink icon.

3D Brewing Technology

  • ✓Extracts the full flavor of the coffee by evenly saturating the grounds.
  • ✓Produces a rich crema and consistent taste across all drink types.
  • ✓Works in conjunction with the Pulse Extraction Process for optimal pressure.

Parallel Preparation

  • ✓Allows brewing two different drinks simultaneously, saving time.
  • ✓Each spout can be programmed for a separate beverage.
  • ✓Useful for couples or small offices with multiple preferences.

Large Touchscreen Interface

  • ✓6.7-inch color touchscreen with high clarity for easy navigation.
  • ✓Intuitive menu structure with icons for each beverage.
  • ✓Provides feedback on machine status and maintenance reminders.

Intelligent Preheating

  • ✓Heats the brew group and pipes to the optimal temperature before extraction.
  • ✓Ensures consistent temperature stability for each drink.
  • ✓Reduces temperature drop during back-to-back preparations.

Cold Extraction Process

  • ✓Produces cold brew coffee without heat, preserving delicate flavors.
  • ✓Uses a dedicated cold brew cycle that takes longer but yields smooth results.
  • ✓Available as a one-touch option on the touchscreen.

Automated Cleaning and Care

  • ✓Includes cleaning programs for the milk system and brewing unit.
  • ✓Uses included cleaner tablets and milk system cleaner tabs.
  • ✓Reminds users when maintenance is due, extending machine life.

Build & Materials

The Jura GIGA 10 is constructed with a diamond black matte finish that resists fingerprints. Its frame is primarily plastic with metal internal components. The 49-pound weight reflects a solid build, though some plastic parts may feel less premium than the price suggests. The dual spouts are adjustable for cup height, and the milk system features a flexible tube that connects to included containers. The touchscreen is scratch-resistant and responsive. Cleaning the drip tray and waste bin is straightforward, but the internal brew group requires periodic removal and rinsing, which is guided by on-screen prompts.

The machine's footprint is large; it occupies about 15 inches in width and 18 inches in depth. The bean hopper holds a reasonable quantity, but the 10-ounce water tank limits output before refilling. The stainless steel conical burr grinder offers multiple fineness settings, and the bypass doser allows pre-ground coffee. Overall, the design prioritizes functionality and user convenience over minimalist aesthetics, with controls concentrated on the touchscreen.

Pros and Cons

What Works

  • ✓Extensive beverage menu covering 35 hot and cold options.
  • ✓Parallel brewing capability saves time for multiple drinks.
  • ✓Intuitive touchscreen interface with customizable recipes.
  • ✓3D Brewing Technology produces consistent, flavorful espresso.
  • ✓Cold brew function delivers smooth iced coffee without heat.
  • ✓Automated cleaning cycles simplify maintenance.
  • ✓High-end materials and solid build weight.

What Doesn't

  • ✗Very high price tag ($5,499) may exceed most budgets.
  • ✗Multiple reviewer reports of reliability issues and breakdowns.
  • ✗Poor customer service experience according to several reviews.
  • ✗Subjective drink size labels (Sm/Med/Lrg) rather than exact oz/ml.
  • ✗Small water tank capacity (10 oz) requires frequent refills.
  • ✗Heavy and large footprint limits counter space options.

The Verdict

6

The Jura GIGA 10 is an ambitious machine that offers unmatched versatility with 35 drink options and dual-spout capability. Its build quality and advanced features are impressive on paper, but real-world reliability appears inconsistent based on early reviews. The $5,499 investment is significant, and the potential for service issues is a concern. If you can afford the risk and want the ultimate automatic experience, it may deliver. However, many buyers may find better value in lower-tier Jura models or competing brands with more reliable support.

Who Is This For?

Wealthy coffee enthusiasts who value convenience

The GIGA 10 automates every step and offers a huge menu, ideal for those who want specialty drinks at home without effort.

Households or offices with multiple coffee drinkers

Parallel brewing and high capacity make it suitable for serving several people quickly.

Tech-savvy users who enjoy customizing drinks

The touchscreen and app integration allow detailed drink adjustments for personal taste.

Is It Worth It?

What You Get

  • 35 beverage options including cold brew and milk specialties.
  • Dual spout parallel brewing for time savings.
  • 3D Brewing and Pulse Extraction for high-quality shots.
  • Large touchscreen interface with customization.
  • Stainless steel grinder and automated cleaning.

What You Pay

$5,499 for the machine and bundle accessories.

At this price, the GIGA 10 demands both performance and reliability. While its feature set is top-tier, the mixed reviews on longevity and service make it a risky investment compared to slightly less expensive but more proven alternatives.
The Jura GIGA 10 offers an unparalleled coffee experience on paper, but reliability and service issues may undermine its premium promise.

Frequently Asked Questions

Does the GIGA 10 need to be plumbed in?
No, it operates with a water tank. The tank holds 10 ounces, which is small, so you'll need to refill frequently for multiple drinks.
Can I use pre-ground coffee in the GIGA 10?
Yes, there is a bypass doser for pre-ground coffee, though whole beans are recommended for optimal freshness.
How long does the cleaning cycle take?
The cleaning cycle varies by program but typically takes a few minutes. The machine prompts you when maintenance is needed.
Is the touchscreen easy to use?
Reviewers find it intuitive, though customizing drinks requires a long-press that may take some practice.
What kind of warranty does the GIGA 10 come with?
Jura typically offers a 2-year warranty, but this may vary by region. Extended service plans are available for purchase.
Can the GIGA 10 make two different drinks at once?
Yes, it supports parallel preparation, allowing you to brew two different beverages simultaneously from separate spouts.

(3) Comments

A Costly and Unreliable Appliance
This coffee maker has been a huge disappointment. I've sent it back to Jura three times for various malfunctions: first an issue I can't recall, then an internal leak that damaged my wood floors, and most recently it failed to prime the water system after the second repair. It has been non-functional more often than not, forcing me to resort to drip coffee. When I asked about trading it for a lower-tier model, I was told to wait until the warranty expires and I'd get a pittance. In contrast, my 15-year-old Miele never had a single problem.
Exceptional Coffee Experience
Brews perfect coffee consistently. Simple to operate and maintain. Though expensive, it's an excellent investment. I strongly endorse it!
Easy to learn, even for ex-Jura owners
The coffee machine is fantastic, with excellent pre-programmed recipes. Customization becomes enjoyable once you figure out the long-press feature. However, I have two issues: the cup sizes on the machine are labeled Sm/Med/Lrg etc. instead of oz/ml (though the JOE app uses oz/ml), and customized products in the JOE app don't sync to the machine.

Product Specifications

Coffee Maker Type Espresso Machine
Specific Uses For Product Espresso
Operation Mode Fully Automatic
Human Interface Input Touchscreen
Coffee Input Type Ground
Filter Type Reusable
Capacity 10 ounces
Item Weight 49.12 Pounds
Number of Items 6
Unit Count 1.0 Count
Brand Name Jura
Included Components Filter
Manufacturer Jura
Part Number 15527
UPC 196271413905
Other Special Features 3D Brewing Technology, Parallel Preparation, Intelligent Preheating, Cold Extraction Process, Pulse Extraction Process, One-Touch Americano, Milk Specialty functions

Last updated: