Miele CM 6360 MilkPerfection Automatic Coffee Machine - OneTouch for Two, AromaticSystem, 8 Profiles, DoubleShot, WiFi, LED Lighting, Obsidian Black CleanSteel
$2,599.00
In stock
- Brew two cups simultaneously with one touch, perfect for couples or entertaining.
- Advanced aroma extraction ensures rich, full-bodied coffee flavor in every cup.
- Save personalized coffee settings for up to eight users with individual profiles.
- Quickly brew two consecutive shots for a stronger, more intense espresso.
- Control and monitor your machine remotely via the Miele app for convenience.
Our Score
Miele CM 6360 MilkPerfection Review — Super-automatic espresso machine Review
The Miele CM 6360 MilkPerfection is a premium super-automatic espresso machine designed for coffee enthusiasts who value convenience and customization without sacrificing quality. With its OneTouch for Two feature, it can prepare two drinks simultaneously, making it ideal for couples or small offices. The machine offers up to eight individual user profiles, allowing each person to save their preferred drink settings. Its AromaticSystem ensures consistent extraction, and the built-in grinder is both quiet and durable. WiFi connectivity adds remote control capability, though many users find the front panel sufficient. While the price is high, the build quality and features justify the investment for dedicated coffee lovers.
Product Overview
The Miele CM 6360 measures 16.8 inches deep, 9.9 inches wide, and 14.1 inches tall, weighing 21.8 pounds. It has a 1.8-liter water tank and a bean hopper that holds enough for multiple drinks. The machine accepts both whole beans and ground coffee, and includes a glass milk container for frothing. A stainless steel grinder with wear-resistant burrs is adjustable in several steps. The brew unit is removable for cleaning, and the milk pipework self-cleans after each use. The machine can also make up to eight cups using the included carafe. LED lighting illuminates the dispensing area. The exterior is Obsidian Black CleanSteel Metallic, resistant to fingerprints. WiFi connectivity allows remote operation via the Miele app, but several reviewers found the app unnecessary because the machine warms up quickly. The CM 6360 is the top model in Miele's countertop line, offering more profiles and features than the CM 6160. Maintenance includes regular descaling and periodic milk pipework cleaning, which takes about 20 minutes. Some users reported reliability issues such as fault codes or sputtering milk froth, but many others praise the machine's longevity and coffee quality.
Key Features
OneTouch for Two
- ✓Prepare two of any specialty drink with a single button press.
- ✓Saves time when making coffee for couples or guests.
- ✓Each drink can be individually customized before brewing.
AromaticSystem
- ✓Dynamic brewing system with a wear-resistant steel grinder.
- ✓Adjust grind coarseness and water quantity in expert mode.
- ✓Quiet operation suitable for open kitchens.
Individual Profiles
- ✓Up to eight user profiles store preferred drink settings.
- ✓Each family member can have their own coffee, espresso, or latte recipes.
- ✓Easy to switch between profiles via the touch display.
MilkPerfection System
- ✓Creates creamy, dense milk froth for lattes and cappuccinos.
- ✓Self-cleaning milk pipework after each use.
- ✓Works well with oat milk, especially Califia Farms Barista Blend.
DoubleShot Function
- ✓Brews a double quantity of any beverage with one command.
- ✓Ideal for larger cups or sharing a single drink type.
- ✓Coffee pot function allows up to eight cups for entertaining.
Build & Materials
The Miele CM 6360 is built with a sturdy metal chassis and a Obsidian Black CleanSteel Metallic finish that resists smudges. The brew unit is removable for thorough cleaning, and the drip tray has a float indicator. The glass milk container attaches magnetically and is easy to store in the refrigerator. The bean hopper has a seal to preserve aroma. The touch display is responsive and allows intuitive navigation through menus and profiles. The machine includes a dedicated hot water spout for tea or Americanos. Overall construction feels premium, though some plastic parts are used internally. The included carafe is glass with a plastic lid, and the machine comes with descaling and cleaning tablets.
Cleaning is straightforward: the drip tray, coffee grounds container, and milk pipework can be rinsed daily. The milk pipework self-cleans after each milk drink, but a deeper weekly cleaning takes about 20 minutes. The brew unit can be removed and rinsed under running water. The machine prompts for descaling when needed. Users who followed the manual reported no major cleanliness issues. However, some reviewers noted that the area around the coffee spouts is plastic, which may stain over time.
Shot Quality
The CM 6360 produces consistently good espresso with a thick, persistent crema. The AromaticSystem adjusts brewing parameters dynamically, resulting in balanced extraction. Multiple reviewers praised the coffee quality, noting that default settings yield strong coffee that can be dialed back via the coffee amount adjustment. The grinder is quiet and offers 13 grind settings, allowing for fine-tuning. The pre-brew function enhances flavor without bitterness.
Milk frothing is a standout feature. The MilkPerfection system creates velvety microfoam even with alternative milks like oat milk. The self-cleaning milk pipework keeps the system hygienic, though some users experienced sputtering after a few months, requiring cleaning or service. The hot water dispenser is consistent for tea. The machine heats up in under a minute, making it ready quickly. However, reliability concerns exist: a few reviewers reported fault codes (e.g., F74) or grinding issues after short ownership. The manufacturer's support response has been mixed, with some users redirected to Amazon. Overall, performance when working is excellent, but long-term dependability may vary.
Pros and Cons
What Works
- ✓Excellent milk froth quality, even with non-dairy milks.
- ✓OneTouch for Two simplifies making two drinks simultaneously.
- ✓Eight user profiles with extensive customization options.
- ✓Fast warm-up time and quiet grinder.
- ✓Easy daily cleaning with self-cleaning milk pipework.
- ✓Adjustable brew strength, temperature, and pre-brew settings.
What Doesn't
- ✗Milk pipework deep cleaning takes about 20 minutes.
- ✗WiFi app offers limited usefulness beyond front panel.
- ✗Some reported reliability issues like fault codes and grinding failures.
- ✗Customer service can be unhelpful for out-of-warranty repairs.
- ✗High price point compared to similar super-automatic machines.
The Verdict
The Miele CM 6360 MilkPerfection offers outstanding coffee and milk froth quality with convenient features like OneTouch for Two and individual profiles. Its build is premium, but reliability concerns and expensive repairs temper its value. For those who prioritize customization and dual-drink capability, it is a strong choice, but budget-conscious buyers may find comparable alternatives like Jura more cost-effective. Score reflects balanced performance with caveats on long-term durability.
Is It Worth It?
What You Get
- Super-automatic espresso machine with integrated grinder.
- OneTouch for Two and eight user profiles.
- Self-cleaning milk system and WiFi connectivity.
- Included carafe, glass milk container, and cleaning tablets.
What You Pay
$2,599.00 (full price)
Shipping & Returns
Frequently Asked Questions
Does the Miele CM 6360 work with oat milk?
How long does the milk pipework cleaning take?
Can I use the machine without WiFi?
What is the warranty period?
Does the machine have a hot water dispenser?
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Product Specifications
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